Frequently Asked Questions:

1. Does Service BDC outsource any of it's services?
   No ServiceBDC has a team of in-house professionals that are fully trained, automobile only.

2. Will serviceBDC know how to schedule for right time for each service?
   ...YES

3. Will serviceBDC know which service advisor to schedule for?
   ...YES

4. Will serviceBDC upsell services with appointments?
   ...YES

5. Will serviceBDC place a guest on infinite hold?
   ...NO

6. Will serviceBDC handle price objections?
   ...YES

7. What other services does ServiceBDC offer?
   Vin search on msn, yahoo and autotrader and cars.com for vin numbers in need of recall
   Missed appointments call to reschedule
   Special order parts… Additional 6pm – 9pm Special order parts calls made daily
   Call local auctions for your vins waiting to run to search for open campaigns
   Rapid Response follow up calls for Excell

8.  How much does this additional service cost?
   Our service only costs $3000 per month roughly $120 per day!

9. I am really interested in Service BDC, do you offer any other services that I will benefit from?
   ...YES, we have another specialist team that uses a designed proven strategy to improve your dealerships online sales and profit results. To learn more go to www.AutomobileBDC.com or www.PhoneBDC.com.

10. Are the calls in violation of the new TSR rule governing telemarketing efforts? ..No calls placed by Humans aren't banned unless the phone number is on the national do not call registry.